Metro Brokers Financial

GROUP EFFORT LEADS TO FIRST CLOSING FOR BUYER AND AGENT

Teamwork isn’t just a concept at Metro Brokers Financial – it’s a reality. Just ask Gloria Covington of Fayetteville. She bought her first home using the combined forces of Metro Brokers Financial, Metro Brokers Insurance and Metro Brokers Title Trust.

First time homeowner Gloria Covington (left) with Barbara Tillman of the Stockbridge office.

“As a first time home buyer, I was quite overwhelmed by the loan application and underwriting processes initially,” said Gloria Covington. Her agent, Barbara Tillmam, a Better Homes and Gardens Real Estate Metro Brokers agent out of the Stockbridge office, introduced her to Metro Brokers Financial loan officer Lloyd Carver and loan processor Pat Callaway. Together they explained the process and put her mind at ease.

“Pat was responsive, accessible and extremely knowledgeable throughout the entire process,” said Covington. “Moreover, Pat was patient and provided excellent guidance and even encouragement throughout the sometime hectic process.”

To simplify the experience even more, Tillman then directed her client to Metro Brokers Insurance and Metro Title Trust. “To have these companies in-house and available is such an advantage,” she said. Covington and her husband were soon able to move into their Fayetteville home and recognize the quality customer service they received. “We realize we were extremely fortunate to work with Lloyd and Pat. Because of their effort and support, we are enjoying our first home,” said Covington.

Callaway, who has been with Metro Brokers Financial since 1995, was happy to help. “Gloria worked with me to get the proper documents in a timely manner,” she said. “Lloyd and I always tell our customers to keep the communication open because it makes such a difference.”

Stockbridge office agent Barbara Tillman was also impressed. “It was great on two levels,” she said. “Not only was this Gloria’s first home, but this was my very first closing as well!” Tillman praised the combined efforts of each company and how comfortable she felt working with them. “They held my hand the entire time, and made it a really positive experience.” In fact, Tillman is working with another buyer and she plans a repeat performance. “It gives me peace of mind knowing I can offer this to my clients,” she said.

To reach a representative of Metro Brokers Financial, Metro Brokers Insurance or Metro Title Trust, simply call 404.843.2500.

Metro Brokers Financial, Inc., 5775-D Glenridge Drive, Suite 200, Atlanta, Ga. 30328 A Georgia Residential Mortgage Licensee # 5892. NMLSR Unique Identifier # 163853. 404-847-2525